Effective Date: July 7th, 2021
Your privacy is important to Us. Resort Backyard LLC (“Resort Backyard” or “Us” or
“We” or “Our”) is committed to protecting Your privacy and information in accordance
with applicable legal and industry standards. You should have a comprehensive
understanding of Our information collection and usage practices and know that You
have control of the personal and commercial information that you provide to Us.
website, services or integrated applications.
responsible for the privacy policies or practices of any third parties, including, but not
limited to, integrated third party applications.
I. What Information Do We Collect?
When you use Resort Backyard’s website www.resortbackyard.com or integrated
applications (collectively, the “Resort Backyard Website” or the “Website”), or use
Resort Backyard’s consultation, design or installation services, or other services, or
products, or contact Resort Backyard, Resort Backyard may collect, or you may be
asked to provide personally identifiable information as follows (collectively, “Personal
● your name and/or business name
● date of birth or other identifying information
● email address
● telephone and fax number(s)
● answers to surveys and quizzes
● a record of services or products that you use or purchase
● a record of any comments or communications between you and Resort Backyard
● information that your browser sends whenever you visit the Resort Backyard
Website such as Internet Protocol (IP) address, device information, location
information (in accordance with the consent process provided by your device),
unique device identifiers, browser type, browser version, operating system, the
pages of the Resort Backyard Website that you visit, the time and date of your
visit, the time spent on those pages, and other data (collectively, “Log Data”).
Resort Backyard gathers and stores this Personal Information to provide you with
products and services, and to help Resort Backyard understand consumer preferences,
and to contact you. You can choose not to provide this information, but this may limit
Resort Backyard’s ability to provide you with the products or services you have
requested, communicate with you, and may limit your ability to utilize the Resort
Resort Backyard will not collect or monitor any personal or commercial information
about you without your consent either by virtue of what you provide to Us, your use of
the Resort Backyard Website, or what you input in the course of your use of the Resort
Backyard Website or by contact with Us. If, after providing Personal Information you
want Us to delete that Personal Information or you decide that you do not want your
Personal Information to be used in a particular manner, you must contact Us by e-mail
at email@example.com. Please keep in mind that it may take several days for
Resort Backyard to implement the change in your preferences.
II. How Do We Use Your Personal Information?
Resort Backyard processes such Personal Information when necessary to provide you
with the products or services you have requested, where Resort Backyard has obtained
your prior consent, where Resort Backyard has a legitimate reason to do so such as for
security, testing, maintenance and enhancement purposes of the Resort Backyard
Website, the manufacture, marketing and sale of Resort Backyard’s Services, and/or for
business, analytics, research and reporting purposes.
In particular, we collect your Personal Information for the following purposes:
● To identify you when you use the Resort Backyard Website in order to customize
and personalize your experience in order to better fit your interests, such as
offering you relevant, individually tailored content.
● To provide you with Resort Backyard’s products and services.
● To monitor and improve the Resort Backyard Website and our products and/or
● To detect, address and prevent technical issues and improve the usability of the
Resort Backyard Website.
● To provide and maintain the security of the Resort Backyard Website.
● To prepare and send invoices to you for your purchase orders.
● To prevent credit card fraud.
● To contact you when necessary in connection with your use of the Resort
Backyard Website or your purchase orders.
● To communicate with you by responding to your requests, comments and
questions and to send emails and other communications.
● To send you periodic updates, product information, coupons and offers.
● To notify you about changes to the Resort Backyard Website.
● To allow you to participate in interactive features of the Resort Backyard Website
when you choose to do so.
● To provide customer support, account management and other administrative
● Use analytics, including tools such as Google Analytics, to monitor and evaluate
● We may aggregate and anonymize information with data collected from other
Resort Backyard Website users or customers.
● To comply with applicable laws and regulations. For legal reasons, We may share
your Personal Information with companies, organizations or individuals outside of
Resort Backyard if we have a good-faith belief that access, use, preservation or
disclosure of the information is reasonably necessary to: a) meet any applicable
law, regulation, legal process or enforceable governmental request; b) enforce
applicable terms of service, including investigation of potential violations; c)
detect, prevent, or otherwise address fraud, security or technical issues; or d)
protect against harm to the rights, property or safety of Resort Backyard, our
customers or the public as required or permitted by law.
Resort Backyard only communicates directly with individual customers when responding
to an inquiry and/or contact from the customer.
If you have any questions as to this process, or if you would like to access, correct,
amend or delete any Personal Information we have about you, register a complaint or
simply want more information, please do not hesitate to send an email to our Privacy
Director stating your concerns at the following email address at
IV. Your Access To Your Information
You may access and change your account or some Personal Information, if you log into
your account on the Resort Backyard Website, or you can follow the links that may be
provided within our emails to you to manage your preferences. If you are unable to
perform these actions yourself, please contact Us to assist you.
If you wish to view what Personal Information we hold about you or if you want it to be
removed from our systems, please contact us by e-mail at firstname.lastname@example.org.
Although we will take reasonable steps to keep your information accurate, complete and
up-to-date, we request that you keep your information as current as possible so that we
may continue to improve the Resort Backyard Website, and our products and services.
We will only withhold your access to such information in extremely limited
circumstances where it is permitted and/or required by law, such as where it might
create a dangerous situation, compromise an investigation or court proceeding,
compromise Resort Backyard’s business efforts, or improperly disclose the personal
information of another.
Resort Backyard may (but is not obliged to) retain your Personal Information for periods
of time, at Resort Backyard’s sole discretion.
In certain circumstances, you have the following rights:
● The right to access, update or delete the information we have about you.
Whenever made possible, you can access, update or request deletion of your
Personal Information directly within your account settings section. If you are
unable to perform these actions yourself, please contact Us to assist you.
● The right of rectification. You have the right to have your Personal Information
rectified if that information is inaccurate or incomplete.
● The right to object. You have the right to object to our processing of your
● The right of restriction. You have the right to request that we restrict the
processing of your Personal Information.
● The right to data portability. You have the right to be provided with a copy of the
Personal Information we have on you in a structured, machine-readable and
commonly used format.
● The right to withdraw consent. You also have the right to withdraw your consent
at any time where Resort Backyard relied on your consent to process your
Please note that We may ask you to verify your identity before responding to such
Restriction or deletion of your Personal Information may affect your ability to utilize, and
Resort Backyard’s ability to provide, the products, features and services on the Resort
Backyard Website, in whole or in part.
V. Links To Other Websites
The Resort Backyard Website may link to other websites outside of Resort Backyard’s
ownership or control. Resort Backyard is not responsible for the privacy policies or
security of third-party websites. You are advised to read the privacy policies and check
the security features of each website you visit, including, without limitation, on all social
VI. Resort Backyard Design LLC’s Assurance to You
Resort Backyard will not share or disclose your Personal Information to any third party,
except if you have consented to such disclosure, as provided herein, or when governing
law requires Resort Backyard to do so. Resort Backyard will not sell your Personal
Information to any third party.
When you use the Resort Backyard Website as a guest or as an account holder,
cookies may be stored on your computer or handheld device. Cookies are small text
files that may include an anonymous unique identifier, and allow your usage to be
tracking your preferences, and other purposes including to potentially avoid repeated
entry of usernames or passwords, and the overall functionality of the Resort Backyard
major websites, but you can always choose to disable cookies from being stored on
your computer or handheld device by changing your browser settings. Disabling
cookies, however, may result in a limited experience of the functionality and services of
the Resort Backyard Website.
Some of our business partners whose content is incorporated into or linked to from our
We take steps to ensure that your information is treated securely and in accordance
secure, and we cannot ensure or warrant the security of any information you provide to
us. To the fullest extent permitted by applicable law, we do not accept liability for
By using the Services or providing Personal Information to us, you agree that we may
communicate with you electronically regarding security, privacy, and administrative
issues relating to your use of the Services. If we learn of a security system’s breach, we
may attempt to notify you electronically by posting a notice on the Services, by mail or
by sending an e-mail to you.
The Site and Services are not directed to people under 18 (or other age as required by
local law), and we do not knowingly collect Personal Information from children. If you
learn that your child has provided us with Personal Information without your consent,
you may contact us as set forth below. If we learn that we have collected any Personal
Information in violation of applicable law, we will promptly take steps to delete such
information and terminate the child’s account.
X. Merge Or Other Transaction
If Resort Backyard is involved in a merger, acquisition or asset sale, bankruptcy,
dissolution, reorganization, or other similar transaction or proceeding, We will continue
to ensure the confidentiality of your Personal Information and give affected users notice
before Personal Information is transferred or becomes subject to a different privacy
XI. Notice To California Customer
California law permits users who are California residents to request and obtain from us
once a year, free of charge, a list of the third parties to whom we have disclosed their
Personal Information (if any) for their direct marketing purposes in the prior calendar
year, as well as the type of Personal Information disclosed to those parties. Except as
Information with third parties for their own marketing purposes.
XII. Effective Date And Policy Changes
agree that your continued use of the Resort Backyard Website or Our services after
contact us at: